Mark Claypool, President and Chief Executive Officer
Mark Claypool believes that all children can advance academically,
behaviorally and socially if they are given the right tools in the right
environment. While working as a social worker and education
administrator for more than 20 years, Mark became frustrated by the
decreasing resources for children with learning differences. He founded
Educational Services of America in 1999. Today, the company serves more
than 10,000 students who are at risk of dropping out of school or who
have autism spectrum disorders (ASD), Asperger's syndrome or other
Allison O'Neill, Chief Operating Officer
Allison O’Neill is responsible for operations of Ombudsman Educational Services and Spectrum Center Schools and Programs. She previously served as COO of Ombudsman. Under her leadership, Ombudsman grew from 65 programs in eight states to 141 programs in 20 states, the number of students increased to 12,000 a year and Ombudsman became the first organization of its kind in the country to earn district/system level accreditation by AdvancED
, the world’s largest education community. Allison joined Ombudsman as a certified teacher in 1997 and served as regional manager, director of center operations
and senior vice president of operations.
Gail Henderson, Chief Instruction Officer
Gail Henderson provides oversight, leadership and direction for all academic and behavioral programs to ensure high rates of student growth and achievement. She previously served as Chief Operating Officer of ESA’s Spectrum Center Schools and Programs, where she managed multiple school district partnerships, and designed and implemented evidence-based programs for students with special needs. As CIO, Gail developed ESA’s instructional framework, which includes aligning systems, processes, professional development and progress monitoring of all classrooms to ensure fidelity of practices. Gail has more than
30 years of experience, including leadership in special education and juvenile justice alternative education.
Sue Fila, Vice President of Center Operations
Sue Fila has been a member of the Ombudsman team since 1999. She has
held several management positions at Ombudsman, including director,
regional manager and assistant director of center operations. In 2008,
Sue was promoted to vice president of center operations, with
responsibility for providing leadership, quality assurance, managerial
and administrative support to all regions and centers. Sue also leads
the accreditation process for Ombudsman learning centers. She earned a
bachelor’s degree in education from the Pennsylvania State University
and holds a certificate as a school improvement specialist.
Emily Langfeldt, Vice President of Program Operations
Emily Langfeldt began her career as a teacher with Ombudsman in 1998 and
has served as program director and regional manager. In 2008, she was
promoted to vice president of program operations. In this role, Emily
evaluates all aspects of Ombudsman programs to ensure the needs of
students, staff and school district partners are met. She develops
program models to meet the changing needs of students and district
partners, ensures data collection of program outcomes, and oversees the
Ombudsman Arizona Charter School operations. Emily earned a bachelor’s
degree in psychology from Boston College.
Bryan Skelton, Executive Vice President and Chief Financial Officer
Bryan Skelton directs the company's financial planning and reporting,
investor relations, capital formation, risk management and management
information systems functions. He has more than 15 years of experience
in finance and accounting, including special expertise in financial
modeling, project financing and acquisitions.
Kevin Mitchell, Vice President, Finance and Development
Kevin Mitchell has expertise in financial analysis, forecasting, and
mergers and acquisitions. He has a background in public accounting and
is skilled in creating deal specific financial models and analyses to
capitalize on acquisitions and growth opportunities. Kevin is
responsible for forecasting performance across both divisions of ESA and
serves key roles in banking relations, mergers and acquisitions. He is a
CFA charterholder and a member of the CFA Society of Nashville.
John McLaughlin, Ph.D., Executive Vice President and Director of Research and Analytics
John McLaughlin has committed his professional life to ensuring that all
children have access to education that meets their needs. A former high
school administrator and tenured professor, John is also an expert on
education policy at the federal, state and local levels. As director of
research and analytics, he designs and executes empirical investigations
related to the academic performance of both divisions of ESA.
Karen LeFever, Ed.D., Executive Vice President and Chief Development Officer
An experienced educator and administrator, Karen LeFever directs the
company's new business development strategy. She has special expertise
in leading the development of partnerships that connect public school
and school district achievement concerns with innovative services and
programs that benefit students, school districts and communities.
Shirley W. Hanback, Executive Vice President, Human Resources
Shirley Hanback has more than 30 years of experience in human resource
management. She leads the company's HR department and is responsible for
strategic human capital planning, development and execution of relevant
and impactful policies and programs, talent acquisition and
development, compensation, benefits, employee relations and legal
Donald B. Whitfield, Executive Vice President and Chief Accounting Officer
Don Whitfield has more than three decades of experience in both public
accounting and private industry. He is responsible for the oversight of
all accounting functions, including the establishment of accounting
policies and procedures, financial reporting, audit relations, tax
compliance and treasury management.
Alan Watson, Executive Vice President and Chief Technology Officer
Alan Watson is a skilled technical leader with nearly 20 years of
experience in information technology infrastructure and implementation.
He leads the company's IT team and is responsible for development and
continuous improvement of software, information systems, technical
operations, infrastructure and internal technology solutions.
Cate Lewandowski, Executive Vice President and Chief Marketing Officer
Cate Lewandowski is an experienced marketing, public relations and media
professional. She has managed international and national marketing and
communications programs for a variety of corporate, consumer and
educational organizations and is responsible for the company's
advertising, marketing and media communications.